Receptionist Essex

Southend-on-Sea - RECEPTION MANAGER - NO VISA SPONSORSHIP - FULL TIME - START ASAP - STATE OF THE ART SURGERY - PARKING - GOOD TRANSPORT LINKS - Essex
 
JOB REF: JO39557
 
We need a Reception Manager for our Client in Southend-on-Sea, Essex
 
Role Details:
 
A brand-new purpose built, 18 surgery State of the Art modern dental practice on two floors with two decontamination rooms, two patient waiting rooms and separate private patient waiting/consultation room.
 
Would suit a previous dental practice manager or similar dental management role. Previous dental experience is essential for this role.
 
You will be responsible for managing the reception team and appointment diaries and the day to day running of reception and for
 
·Creating a positive environment
·Managing day to day issues at Reception, resolving problems
·Managing Patient appointments
·Dealing with any escalated complaints at the desk
·Managing Dentists & Hygienists diaries, white space
·Delivering a high standard of customer service at reception
·Managing the recall system, reminders, FTA’s etc
·Supervising, coaching, leading & developing a high performing reception team
·Induction and training of reception staff
·Ensuring patient fees, cashing up, banking is dealt with in line with policies & procedures
·Ensuring waiting rooms are monitored and well maintained.
 
You will need to be:
 
·Well presented, friendly, trustworthy, reliable, and supportive
·An excellent communicator
·Able to have difficult conversations & deal promptly with issues when they arise
·Comfortable conversing with different types of people including clinicians, patients, nurses and your reception team and managers
·An experienced team leader, minimum of 1 year in dentistry
·Proficient in using Software of Excellence
·Proficient in using MS Office, Word, Excel, Email.
·Salary depending on experience.
·40 hours a week Monday-Friday.
·Hours Between - 07:30 - 17:30, possibly late night on Tuesday to 20:00
 
Requirements:
 
·Experience of 1 year within the Dental Industry.
 
If you are looking for a Reception Manager role in Southend-on-Sea, Essex please apply today!
 
Contact: Toni Robison
toni.robison@dentalelite.co.uk